For Accident Reporting & Roadside Assistance, Call ForenSys at 866-8888

We're pleased to announce that ForenSys, our partner for accident reporting, will now be providing roadside assistance for our customers.

Customers are advised to please call 866-8888 for both services.

We apologise for any inconvenience during this transition. For queries or concerns, kindly contact our Customer Experience team here

Thank you for your understanding and support.

File a Claim

Which product would you like to file a claim for?

Please notify the police if your claim is for the following:

Please have your policy number to hand. Please provide:

Information about the incident and when it happened
The police event number and the station the incident was reported to (if applicable)

Photographs of the damage
Estimates for repair or replacement
A copy of the police report (if applicable)
Proof of ownership, which could be original receipts, valuations, photographs of the items, and/or bank statements.
For Business Interruption Claims: accounts, profit and loss statements, tax returns.

Depending on the circumstances of your claim, the following may happen:

We pay your claim (less the deductible if applicable).
We will let you know if anything isn’t covered.
We might need to visit your property (to inspect the damage or to discuss the claim with you further).
We might need to carry out further enquiries to validate your claim.

Please notify the police if your claim is for the following:

Please have your policy number to hand. Please provide:

Information about the incident and when it happened
The police event number and the station the incident was reported to (if applicable)

Photographs of the damage
Estimates for repair or replacement
A copy of the police report (if applicable)
Proof of ownership, which could be original receipts, valuations, photographs of the items, and/or bank statements.
For Business Interruption Claims: accounts, profit and loss statements, tax returns.

Depending on the circumstances of your claim, the following may happen:

We pay your claim (less the deductible if applicable).
We will let you know if anything isn’t covered.
We might need to visit your property (to inspect the damage or to discuss the claim with you further).
We might need to carry out further enquiries to validate your claim.